Autoquake provides low price good value cars by removing a number of costs associated with running typical car dealerships/supermarkets, such as salesmen, and therefore we are unable to take part exchanges. However, in order to maximise your selling price we do recommend that you sell your car online using Auto Trader or eBay eBay. For more advice on how to sell your car, please follow one of the links below:

• Parkers
• Which?
• What Car?
• AA
• RAC
• Auto Trader
• eBay

We are an online business, which means we don’t have to pay for showrooms and sales persons. Typical dealers need a 20% or more markup to break even, but we need much less and the savings are passed on to our customers. You get the same car cheaper simply because our operating costs are much lower.

All our cars are HPI checked and have a 120 point mechanical inspection. We show more high quality photos of our cars than any other dealer and you can spend as much time as you want inspecting the car -no pushy salesman trying to sell you a car you don't want.

All our online payments are transacted through the Barclays e-commerce platform. Our website uses a secured protocol (SSL) when processing personal information and is fully certified by Verisign.

Our company is young but solidly backed by leading venture capital companies and is a proud member of BVRLA (British Vehicle Rental and Leasing Association). Autoquake.com is already one of the most visited car dealer websites in Europe.

Finally, if you are not totally happy with your car, you benefit from a 7 day money back guarantee - no questions asked.

Autoquake.com has been founded in 2005. We sell several hundred cars a month and have had hundreds of happy customers on whome we rely to keep growing. Please see for yourself with our customer testimonials and eBay feedback.

Some of us come from the car industry; some have an e-commerce background. Please visit the management team and our board members pages if you want to know more about who is behind Autoquake.com.

No. We offer the same no-haggle low prices for every payment method (please note that processing fees may apply if you wish to pay the balance using a credit card, cheque or draft).

We have a no-haggling policy to offer the same low prices to everyone and believe all our customers should enjoy the same great prices, whether they are good at haggling or not. Bear in mind we have a very high stock turnover so if your car is slightly above your budget, create an alert and whenever a similar car arrives, you will be the first to know.

Yes. Please note that this is by appointment only. This is to ensure quality service in the midst of an explosive growth. Please arrange a viewing with us through the contact page. Keep in mind that the deposit is fully refundable, so if you have found a car you like, reserve it online to make sure it is still available when you visit us.

All our cars have a 7-day money back guarantee - No questions asked. If you are not satisfied with your car, you can return it up to 7 days after pick up or delivery and claim a full refund. Find more details on the money back guarantee page.

Yes. If you wish to pay for your car by credit card, a 2.9% fee applies to cover bank processing costs. Payments by debit card do not incur this fee.

Yes! If it is listed on Autoquake.com, it is available. On very rare occasions, in spite of every effort we make to provide you with up to date information, it can unfortunately happen that a car gets reserved almost simultaneously by two different customers. If that is the case, we obviously refund the deposit to the last person who made the deposit.

Every car listed on Autoquake.com is HPI checked and has successfully passed a 120-point mechanical inspection

Some cars on the website are sold on behalf of fleets (more information about this) and technically belong to them till the moment we sell the car. It’s normal that they have finance on them when advertised, but from the moment you buy one, the finance on the car is cleared.

Most of our cars have a Full Service History, some have a partial one and a few have no history. Whichever the case, it is always mentioned, including scans of the service records (where applicable), in each car listing.

For each car we list, the date of last service, as well as the scan of all relevant papers, is indicated in the listing page (where applicable).

Yes. For each car we list, the scan of the MOT is published on the details page. Cars have at least 3 months MOT. If they have less than 3 months at purchase date, we will give it a full 12 months prior to delivery.

We are currently working on making this data available for all our cars. In the meantime, please check the CO2 on the VCA website here and the corresponding tax rate on DirectGov website here

Yes, this is one of the points in our 120 point inspection and we show clear images of the tyre treads on all listings.

We do offer an optional extended warranty package with an inclusive roadside assistance. Check our used car warranty page to find more details this.

We take every care in making our online listings as accurate as possible. We want to make sure the car in the metal looks exactly the same as on the website. We process hundreds of cars every month, though, and can't promise 100% accuracy all the time. We might once in a while miss a little scratch, have a sub-par photo, etc. If this happens in spite of our best efforts, we will either restore the car to the state it was on the photographs or adjust the price accordingly.

We understand that these are increasingly important figures and have recently included them in the Specification tab of each car listing.

If you have a credit or debit card, the best way is to reserve it online. As soon as you pay the £100 refundable deposit, the car will be reserved in your name for three days.

Yes. Remember that you can also reserve your car online securely 24/7. If you would like to contact us directly, please visit the Contact Us page.

If you cannot pay by debit/credit card, please Contact us directly to reserve the car.

No. Note that by reserving the car, you make sure that no one snatches it before you get a chance to view it. Also remember that reserving a car is risk-free: if you change your mind about the car, the £100 deposit will be credited back to your card within 5 working days.

Yes! Contact us and your deposit will be credited back to your card within 5 working days. Remember that whatever you paid to secure the car, you are entitled to a money back guarantee up to 7 days after the pickup/delivery. See this page for more information.

Contact us and your deposit will be credited back to your card within 5 working days

The £100 online deposit keeps your car reserved for 3 days. Before the end of that period, a 10% deposit or a full payment will be required to secure the car for a further 4 days.

As soon as a car is reserved, we hide it from the standard results on Autoquake.com. It is still on the website though, and your order confirmation e-mail contains a direct link to your car.

One is in Birmingham and the other is in Bradford. You can find the exact addresses and map of the surrounding area on our contact page. Our centers can be tricky to find, so do not hesitate to print the map beforehand.

From 9AM to 6PM, Mon-Sat, including bank holidays. In order to provide the best service to all our visitors, contact us to make an appointment prior to your visit. We are growing so fast it is hard to keep up with unannounced visits.

Yes. Keep in mind we operate as an online business and we have limited customer reception facilities. In order to provide the best service to all our visitors, we kindly ask you to contact us to make an appointment prior to your visit

No, all our available cars are advertised on the website. If you cannot find a car you want on Autoquake.com, create an alert and select the type of car you are looking for. You will be the first to know when the car you want becomes available. We receive more than 50 new cars per day, so it might take just a week or two.

For most cars, yes. Note that some of our ex-fleet cars have specific tax requirements and must have the initial road tax carried out at the local Driver Vehicle Licensing Agency. Please verify the tax section of the car details first. Also please keep in mind that you need to have your driving license with you.

Most of our cars can be taxed either at the Post Office or at the DVLA. A very few of them, though, as part of a specific fleet, can only be taxed at the DVLA the first time around. Please keep this in mind when you come to collect your car and plan your trip accordingly.

Yes. You can have the car you’re interested in transfered from center to center for a £95 fee. Keep in mind we also offer home delivery at competitive rates (see below).

No. Our stock is automatically updated on our website: what you see is what is available. On eBay, though, it can occasionally take a few hours for the stock to be fully synchronized and discrepancies can happen. As a rule, if a car is not available on Autoquake.com, it means it has already been reserved or bought by someone else.

It is not necessary; it will disappear from eBay in just a few hours when we synchronised eBay with our stock.

Please buy the car on Autoquake.com. Not all of our cars are listed on eBay, and if you reserve on Autoquake.com, you will know for sure the car you buy has not already been reserved.

No. We have a no-haggling policy to offer the same low prices to everyone and believe all our customers should enjoy the same great prices, whether they are good at haggling or not. Bare in mind that we have a very high stock turnover so if your car is slightly above your budget, it's likely that a similar car will be arriving and it may well be cheaper!

Yes. Don’t forget that you benefit from a money back guarantee valid 7 days after delivery.

Please note that we only accept bank transfers for full payment on vehicles that are to be delivered.

You have a money back guarantee for 7 days after delivery. If you are not happy with the car, you will get a full refund. Please consult the terms and conditions for this guarantee.

We can deliver cars to any address in mainland Scotland. We even have delivered to the Outer Hebrides before!

It depends where you live and where the car is stocked. Please use the car delivery fee calculator or the delivery tab on the car you want to buy to see how much it will cost.

We can deliver the car from Monday to Friday

Yes. Just advise us of the delivery address and a phone number we can reach you on when the car is delivered.

Not at the moment. As a rule, we only deliver cars to mainland UK, including the Holyhead port ferry terminal.

Yes. We have had many Irish customers. You will just need to fill in a bit of paperwork as regards to the VRT, insurance and motor tax. It’s your responsibility to complete these forms, but we can help you with a check-list of things to do. See more information on page for Irish car buyers.

At the moment, we only deliver cars to mainland UK. Our Irish customers have found out our cars are well worth a ferry trip from Dublin, though, so do get in touch if you are interested in one of our cars. Please find more information on train and ferry tickets from Ireland to mainland UK on Seat61.com.

Used vehicles imported into the ROI are subject to VRT and must be registered with the Revenue Commissioners. You’ll need to pay VRT, have a motor insurance and pay motor tax. More information on page for Irish car buyers

As a rule, we only sell Right Hand Drive cars.

No. This is a major mechanical modification that we cannot do.

Not at the moment. We deliver cars only to mainland UK. But if you can collect the car in person and sort out the import papers, we can certainly sell you the car.

Yes. If you need car finance, just choose the car you want, click on the "Apply for Finance" button, and complete the simple online application. It only takes about 5 minutes to complete and you can expect a reply within 48 hours. Visit our car finance page for more information about your options.

We use a number of major UK lenders that effectively compete against each other to offer competitive quotes, whatever your needs and personal situation.

The APR given in our finance calculator is a typical APR. The actual APR you will be quoted depends on the finance provider, your personal circumstances and car you have chosen. Although you might be able to find slightly better APRs on loan comparison websites, our APRs are typically very competitive against other car dealers and save you time and trouble.

We offer two types of finance: Hire Purchase (HP) or Personal Contract Purchase (PCP). Learn more about each of these finance solutions on our car finance page.